FAQs

You can email us or fill out the form at the contact us page. Our email contact is help@almunawara.com. We will get back to you as soon as possible, typically in 1-2 working days excluding weekends and public holidays.

We always work hard to provide exceptional service and products and love hearing back from you and your thoughts about the Madina Made initiatives. Should you have any feedback for us, please feel free to email us at help@almunawara.com

Something not quite right with your order? Don’t worry, our team is ready to help you! Please contact us to advise of the issue, and to help resolve things quickly we request you include photos so we can help identify what has happened.

These things happen! Please email us immediately and will do our absolute best to carry out your request. If it has already been dispatched you will need to go through our returns process.